Privacy Policy

Fareferry ("we," "us," or "our") value the trust of our customers and users and treat their privacy as our utmost priority. Fareferry has made the “terms and clauses” of the Privacy Policy with an intent to keep you informed about how Fareferry collects, uses, and disclose information. This Privacy Policy of Fareferry.com explains the practices related to the information that we gather through our websites or travel portal, in all cases, from which you access this Privacy Policy. By sharing Personal Information to Fareferry, give consent to the “terms and clauses” of this Privacy Policy.

1. Personal Information Fareferry may collect
"Personal Information" highlights the certain details that directly identifies you as an individual, including, for example:
• Name
• Postal address (es)
• Telephone number
• Email address
• Social media account ID
• Passport number
• Traveler number, if any, assigned by a transportation agency like the Transportation Security Administration.
• Any other details you provide when you contact our travel agent or customer service executive or book travel online with us (e.g., your dietary needs, and distinct travel preferences), as well as information related to your bookings (e.g., source and destination) In case, you would like to submit any Personal Information of other people or individual to Fareferry or our service providers in connection with the Services; it indicates that you carry the authority to do so and to authorize us to use the information following this Privacy Policy.
2. How Fareferry may collect Personal Information
Our service providers and we may collect personal information of customers and users in various ways that comprise of:
By use of the Services you availed from us: Fareferry might obtain the Personal Information of Customers through the Services, such as when a customer book any of our services related to travel or register for any promotion.
Offline Mode: We might store the Personal Information of the customers received in offline mode, in the circumstance when they contact our travel expert or customer service executive through the phone.
From Other Channels and modes: Fareferry may collect your Personal Information received from other channels, such as social media platforms, and emails.
3. How Fareferry May Use Personal Information
Fareferry may use the Personal Information in following ways:
• To initiate and complete your booking or purchase requests that you made on Fareferry.com, which comprises of starting and processing your payment, contacting you to inform you about your booking or purchase, and update you with related customer service. Fareferry abides by the law to use your passport information to process your travel reservations or bookings.
• To fulfill your requests you made on Fareferry concerning the mentioned services and products, such as to send you newsletters.
• To inform you about administrative information, like essential details about the Services of Fareferry and any changes taking place to clauses, conditions, and policies.
• To send you promotional content and offers that Fareferry believes may be of interest to you, to the extent permitted by law.
• To personalize your website experience on the Services offered by Fareferry and presenting the products and offers tailored as per your needs.

Other Information Fareferry can collect:
"Other Information" is any information that no way reveals your specific information or does not directly relate to an individual. In case Fareferry requires to treat such data or information as Personal Information under applicable law; then Fareferry might use it only for the purposes for which Fareferry uses your Personal Information as described in the “terms and clauses” of the Privacy Policy. Other Information may, for example, be:

•Browser and device information
•Information gathered through cookies, pixel tags, and other related technologies
•Geographical information and extra information provided by you
How We May Collect Other Information
Making Use of cookies: Cookies are small pieces of files that are automatically saved by your browser on your system’s hard drive. It enables the website or service provider’s system to identify your browser and remember all the search trends. On the basis of saved cookies on your system’s hard drive, we tailor our operations following your preferences. Fareferry makes use of the saved cookies to understand your preference for future visits, keep track of the search trends, advertisements and compile aggregate data about site traffic, to enhance your website experience.
It facilitates Fareferry to keep track of which website pages you find useful and which you don’t. Cookies no way gives Fareferry access to your computer or any “personally identifiable information” about you, other than the data you choose to share with Fareferry in any manner. It is the decision of the user whether to enable or disable cookies.
Analytics: Fareferry has integrated Google Analytics into its website, which uses cookies and similar technologies to collect and analyze data about the use of the services and report on website activities and search trends. This service may also gather information about the use of other websites, and other online resources.
IP Address: IP address is a unique number that is designated to the computer by your Internet Service Provider. An IP address of a system (Computer, Laptop, or Mobile device) can be detected and logged automatically in our server log files, each time a user accesses our travel portal, along with the time of the visit and the page(s) that were visited. Saving the IP addresses is standard practice and is made to use by most of the travel portals and websites. Fareferry makes use of the fetched IP addresses for calculating usage levels, diagnosing server problems, and administering the Services.
Through Customers: Information such as your favored means of communication and special travel requests (for example, in connection with a disability or dietary restriction) is gathered when you willingly furnish it.

Fareferry may use and disclose Other Information for various purposes. In various cases, Fareferry may blend other Information with Personal Information (such as combining your name with your location). Fareferry will take care of the combined information or details as Personal Information as long as it is combined.

The information shared by you shall also be shared with the service providers associated with Fareferry like airlines, and other suppliers who are responsible for fulfilling your booking or reservation requirements. At the time of booking or reservation, make sure you authorize Fareferry to share your information with the said service providers/suppliers. However, how the suppliers, and service providers use the information shared with them is beyond Fareferry's scope of influence, as it comes under their privacy policy. You are therefore recommended to individually check the privacy policies of the respective service provider/supplier whose services you choose to avail. Fareferry neither sells nor rent Personal Information of Users or Customers.

Fareferry only assigns information with our business/alliance partners or vendors who are engaged with Fareferry for providing various travel services. With the intent to improve our service efficiency and offer more personalized assistance, Fareferry may share your personal information with our affiliates, or our subsidiary, under controlled and secure circumstances.

Fareferry is solely responsible for keeping all the personal data provided by users. The information and data collected are secured by Fareferry using the several technologies and procedures. Fareferry hereby assure our customers that all their personal information is saved under a secured limited access facility. The delicate information provided by the users/customers on Fareferry.com like credit card numbers is encrypted for transmission using the Secure Socket Layer (SSL) Protocol.

Users or Customers in its sole discretion, may deny its consent to submit any or all Personal Information or disapprove of providing any permissions to Fareferry on its mobile/tablet as covered above. In case, you choose to do so; then your access to the Website will be limited.

The Services offered on Fareferry are not directed to individuals, who are below eighteen (18) years of age, and we request that they must not provide or share their Personal Information on our website.

Our Privacy Policy is subject to change at any time without notice. Changes to the Privacy Policy shall apply to each User till such time the User expressly withdraws consent or permission to Fareferry to access/use the data. You must always submit your queries regarding this Privacy Policy via email to us at contact@fareferry.com. Fareferry shall endeavor to respond to all reasonable concerns and inquires.